Gartner Report:

Achieve Best-in-Class CX Wins Through Total Experience

Descubre cómo una estrategia Total Experience puede ayudar a lograr
resultados de primer nivel, así como las barreras que la mayoría de las
empresas encuentran al intentar mejorar su Customer Experience.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the
U.S. and internationally and is used herein with permission. All rights reserved. The Gartner
document is available upon request from inConcert. Gartner, Achieve Best-in-Class CX Wins
Through Total Experience, Jason Wong, 27 February 2023.